Introduction

At Luca Viewfinder, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following information when you interact with our website or services:

  • Name, contact number, and email address.
  • Shipping address for order delivery.
  • Purchase details for processing and delivery.

Note: We do not collect or store credit card or online payment information as our service operates strictly on Cash on Delivery (COD).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases.
  • Provide customer support and respond to inquiries.
  • Improve our services and customer experience.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted delivery partners for the purpose of order fulfillment.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences, improve navigation, and provide better services.

Opt-Out Instructions

You have the right to opt out of:

  • Receiving promotional or marketing emails.
  • Allowing cookies to track your browsing.

To opt out, you can:

  • Unsubscribe directly from marketing emails.
  • Disable cookies in your browser settings.
  • Contact us at [email protected] to request removal of your information from our marketing lists.

Data Security

We implement reasonable security measures to protect your personal information. While no system is 100% secure, we work to safeguard your data from unauthorized access or misuse.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your personal information from our systems.

Contact Us

For any questions, concerns, or opt-out requests regarding this Privacy Policy, please contact us at:
📧 [email protected]

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date.